My Fizz Internet is down in Pointe-Claire

Mat D.
Mat D. Posts: 6
edited January 28 in Internet

Anyone else? As of 15:00

Best Answer

  • Whizz
    Whizz Posts: 13,384
    Answer ✓

    Hello Mat D.
    I am sorry for the situation encountered,
    I have verified your account and the plan is in good standing.
    However, I can see that your services were impacted by some maintenance works carried out in your area.
    Right now, the modem appears to be online and you should be able to use your services.
    If you don't have access to your Internet Service, please contact us in private to try a few manipulations to fix the issue.
    You can also try the manipulations on this FAQ: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
    To contact us, you can use this link:https://fizz.ca/en/contact-us
    Thank you for your kind understanding!
    Have a good day!
    -Eugen 

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