Why is my Internet connection so horrible?
I live in the plateau of montreal and there is no excuse for my FIZZ Internet connection to be so poor. It constantly disconnects and re connects. No troubleshooting works. It forces me to use my phone data. Which forced me to run out of data before the end of the cycle. Ridiculous.
Best Answer
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Hello Edwin_Thomas_17,
I am sorry to hear about this situation.
I just verified your connection and it's currently being affected by a maintenance work.
We do not have an estimated time mentioned but I can assure you our technicians are working on this as we speak and the service should work properly after that.
Have a lovely day,
-Alex0
Answers
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Hi Edwin,
you should contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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