Why is my Internet connection so horrible?

Edwin_Thomas_17
Edwin_Thomas_17 Posts: 1 ✭✭
edited February 2022 in Internet

I live in the plateau of montreal and there is no excuse for my FIZZ Internet connection to be so poor. It constantly disconnects and re connects. No troubleshooting works. It forces me to use my phone data. Which forced me to run out of data before the end of the cycle. Ridiculous.

Best Answer

  • Whizz
    Whizz Posts: 18,805 admin
    Answer ✓

    Hello Edwin_Thomas_17,

    I am sorry to hear about this situation.
    I just verified your connection and it's currently being affected by a maintenance work.
    We do not have an estimated time mentioned but I can assure you our technicians are working on this as we speak and the service should work properly after that.

    Have a lovely day,
    -Alex 

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