Choppy phone calls?

ShayShay Posts: 11 ✭✭
edited January 2022 in My Mobile

I've had my new phone and line with fizz for under a month and I've noticed when having a conversation on the phone there is a constant choppiness which makes it hard to understand the other person. Anybody else experience this?

Best Answer

  • Fling
    Fling Posts: 9,078 ✭✭
    edited January 2022 Answer ✓

    Hi Shayshay,

    Try To Chat with Fizz support for help

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat

    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

    Fizz show you how to reach them in this link

    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter:

    ·        By private message on Facebook:

    CHAT however is the only effective and quickest method


  • ShayShay
    ShayShay Posts: 11 ✭✭

    To be even more detailed . It's almost as there there is a constant ticking or tapping when the other person talks..

  • Whizz
    Whizz Posts: 20,703 admin

    Hello ShayShay,

    I am sorry to hear about this situation.
    I would recommend testing the SIM into a different phone to see if the issue persists. 
    If it does, please contact our support team as Fling suggested to investigate this further. 

    Have a lovely day,

This discussion has been closed.