Direct bank withdrawal

ashmtl
ashmtl Posts: 1 ✭✭
edited January 2022 in Your Fizz Account

Can the Fizz invoice be charged directly to my bank account instead of credit card? I want to cancel my credit card, but didn't find another option to pay for monthly service.

Best Answer

  • Whizz
    Whizz Posts: 23,520 admin
    Answer ✓

    Hello @ashmtl,

    Thank you for your question,

    The answer to your question is no. You need to have a payment method added to your Fizz account in order to make the payments. If the payment method is not updated or you don' have money there, the plan will be suspended.

    The Fizz service is fully online and prepaid and that is why the payments are not done paying from your bank account directly. The card is needed here to allow the system to process the payments automatically.

    Check this FAQ for more details: https://fizz.ca/en/faq/what-payment-methods-can-i-use

    Thank you for your understanding!

    Stay safe and have a great day!

    -Eugen

Answers

  • Fling
    Fling Posts: 9,194 ✭✭
    edited January 2022

    Hi Ashmtl,


    The answer is no and this is what fizz say about that

    What payment methods can I use?


    To pay for your Fizz plans, you can use:

    • A Visa or Mastercard credit card
    • A prepaid Visa or Mastercard
    • A Debit Mastercard or Visa Debit card

    Only one-off payments are accepted with Vanilla prepaid cards

     

    You CANNOT use: 

    • American Express (Amex), Dinners and others credit cards 
    • A debit card 
    • A foreign credit/debit card 
    • Funds from your Fizz Wallet 

     

    After adding your payment method(s) to your Fizz account, make sure that EACH of your plans is associated with one of them:  


    1. Log into your Fizz account. 

    2. Select your plan, and click on Manage/Payment method 

    3. Select the payment method you wish to use each month to pay for that plan. 

    Source https://fizz.ca/en/faq/what-payment-methods-can-i-use

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