About activation

ginny Posts: 1 ✭✭
edited January 2022 in Internet

Hi! After I chose the time of installation of the internet, I've been stuck, and I can't move to the next step.

Best Answer

  • Whizz
    Whizz Posts: 17,911 admin
    Answer ✓

    Hello ginny,

    I am sorry to hear about this situation.
    I just verified and I can see that you managed to set an appointment. 

    Have a lovely day,


  • Fling
    Fling Posts: 8,228 ✭✭
    edited January 2022

    Hi Ginny,

    For some problem whit Fizz website it's might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

    You can try using another browser such as Chrome, Opéra, Edge or Fire.You can also try a private browser.

    If you still have an issue after that contact the support

    To Chat with Fizz support:

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat

    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

    Fizz learn you how to reach them in this link


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/

    CHAT however is the only effective and quickest method

This discussion has been closed.