About activation

ginny

Hi! After I chose the time of installation of the internet, I've been stuck, and I can't move to the next step.

Whizz

Hello ginny,

I am sorry to hear about this situation.
I just verified and I can see that you managed to set an appointment. 

Have a lovely day,
-Alex
 

Fling

Hi Ginny,

For some problem whit Fizz website it's might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

You can try using another browser such as Chrome, Opéra, Edge or Fire.You can also try a private browser.

If you still have an issue after that contact the support

To Chat with Fizz support:

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Fizz learn you how to reach them in this link

https://fizz.ca/en/contact-us

Other means of contact

·        Whatsapp: (438) 393-5814

·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

·        By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method