Database

Pogg
Pogg Posts: 1 ✭✭

I asked them to put my address on the database and I’ve been waiting for a week now. How much should I wait more because I have a referral code and I need to use before January

Best Answer

  • Whizz
    Whizz Posts: 18,798 admin
    Answer ✓

    Hello Pogg,

    I am really sorry for this delay,
    I verified the situation and I see that the specialized team is still working on this matter.

    As soon as we have news for you, we will inform you via email with all the details.

    We apologize for the delay!
    I count on your kind understanding and patience!
    Happy Holidays! :)
    -Eugen

Answers

  • Fling
    Fling Posts: 8,641 ✭✭
    edited December 2021

    Hi Pogg


    Try to contact Fizz support again


    To Chat with Fizz support:

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

This discussion has been closed.