Payment done but account still block
Hi again my inter et is not workibg its the third time i check with my bank even webt directlt to bank the confirm that the payment for this current mo th gave been paid so come on chwck in your stmystem there must be a mistaje maybe 2 account one for same adress nut apt 2 instead of 3 it is ridiculus that uts stl frozen payment ee t thru but you still ask me to pay that make no sense i want a manager or responsible to call me and get this fix i tiref of runni g aroubd abd have the same repky that i need to oay sorry its veen paid and confir. At my bank so a problem on your sife have to be fix please check for a doyble account but i oaid i want my internet back if it cpnti ues i will go ti social.mefia abd a lawyer about it i am sick and tired inoaid find my paiement please abd reCtivate my internet this is bullshit
Best Answer
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Hi,
you should directly contact the customer service to resolve this isue. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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Hello shooter,
I am sorry to hear about this situation.
I have verified your account and there is no transaction registered for December.
Please follow the instructions Dapfizzer provided and contact our support for further investigations.
Have a lovely day,
-Alex0
