My phone done work

Diarry

Hi my phone don’t work, I paid my bill but it is still bocked

Whizz

Hello Diarry,

I am sorry that you encountered this situation,

I have verified your account and I see that you contacted our customer service team. 
Also, I see that your plan is now unsuspended and your services should be working.

You can try the steps on this FAQ in order to test your line: https://fizz.ca/en/faq/how-test-my-fizz-line 

Furthermore, if you encounter this situation again, after your plan is suspended, you will be able to make the payment manually from your Fizz account. To do that, follow these steps: my plans > manage plan > payment methods> make my monthly payment.

More details on this FAQ: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

Thank you for your kind understanding!
Have a good day!
-Eugen

Dapfizzer

@Diarry

Hi,

once your payment has been received and confirmed by Fizz (please allow a delay of up to two hours), your plan will be reactivated.

Source: https://fizz.ca/en/faq/how-do-i-fix-payment-issue