Internet set up today and now says there is no internet

Trailgeorge

I hooked up my home internet at nood and I still have no internet

I went through the set up and made a password

All the lights are the right colour

????

Whizz

Hello Trailgeorge,

I am sorry to hear about this situation.
I have escalated this situation to our specialized department.
They will investigate this situation and we will contact you right away via e-mail as soon as we have any updates.
I apologize again for the inconvenience.

Have a lovely day,
-Alex 

Fling

Hi Trailgeorge,

You've been true all of this ?

https://fizz.ca/en/faq/how-install-my-wi-fi-modem

staus is good

https://fizz.ca/en/faq/status-services

Chat with Fizz support for more help

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Have a nice day