My internet fizz doesn’t work and im trying to contact support no one answer on messenge..

Zikoo

I paid 2 times this month the 4 dec and 7 dec because i unsubscribe then sunscribe again and now NO internet and NO answer all

the lights are good and i cannot connect to tge fizz app

Whizz

Hello Zikoo,

I am sorry to hear about this situation.
I have escalated this situation to our specialized department. 
They will investigate this situation and we will contact you right away via e-mail as soon as we have any updates.
I apologize again for the inconvenience.

Have a lovely day,
-Alex

Félix_

I suggest you to use the green bubble to chat directly to the support using this link. https://fizz.ca/fr/nous-contacter

Have a nice day!

Félix

Fling

Hi Zikoo,

Your link doesn't work Felix !

The only efficient way to contact Fizz is by chat and the very important thing is to be connect to your account, point one down There. i try to before sending you this message and it works

To Chat with Fizz support:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca

2- Any ad blockers in your browser should be disabled.

3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account

4- The green chat bubble should appear after a few seconds in the bottom right corner.

5- Choose the option 💬 chat

Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us

Have a nice day.