My current iPhone 5s iso software issues

Vong

Hey guys…can u plz help me here…my updates are 12.5.5 version but it keeps saying that SIM card doesn’t support my phone.,I have reset it and try to make phone calls or send text msg..nothing works..it’s very disappointing

Whizz

Hello Vong,

I am sorry to hear about this situation.
Please make sure that your phone has the latest iOS version.  
Also, please try testing the SIM on a different phone to verify if the issue persists.
You can also contact our support team at any time to investigate this further: https://fizz.ca/en/contact-us

Have a lovely day,
-Alex

snow_code_ROZ9N

Sorry to hear this problem

yoddie

Is this a new account? If so, wait a 24 hours and it should work

Doomdrou

Is the problem solved?