My current iPhone 5s iso software issues

Vong
Vong Posts: 1
edited December 2021 in Phones

Hey guys…can u plz help me here…my updates are 12.5.5 version but it keeps saying that SIM card doesn’t support my phone.,I have reset it and try to make phone calls or send text msg..nothing works..it’s very disappointing

Best Answer

  • Whizz
    Whizz Posts: 13,811
    Answer ✓

    Hello Vong,

    I am sorry to hear about this situation.
    Please make sure that your phone has the latest iOS version.  
    Also, please try testing the SIM on a different phone to verify if the issue persists.
    You can also contact our support team at any time to investigate this further: https://fizz.ca/en/contact-us

    Have a lovely day,
    -Alex

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