How long for refund?

Fizz cancelled my phone order this morning without notice after I placed it a week ago... How long for the refund to process?

Best Answer

  • Whizz
    Whizz Posts: 13,811
    Answer ✓

    Hello CS2021,

    I am sorry to hear about this situation.
    I can see that a ticket was escalated to investigate what exactly happened with your order.  
    Rest assured we will contact you right away via e-mail as soon as we have any updates.
    Regarding the refund, it should be made automatically and the funds will be returned in a few working days.
    Please reach our support team if you have further questions. 

    Have a lovely day,


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