How do I get to my summary info to apply referral code?

I just booked an appointment to have my internet installed. I wanted to insert a referral code but did not see the summary info --- which is where I was supposed to insert the said referral code. Now I'm discovering there is no way of TALKING to someone who works and FIZZ...Ouf. re-thinking getting FIZZ to be my internet supplier...Can anyone help??

Best Answer

  • Dapfizzer
    Dapfizzer 🎯 💲50 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 50💲 🎯Posts: 9,126
    Answer ✓



    the referral code must be entered when the person is activating their plan.

    If a person forgets to enter the referral code when subscribing, they’re unfortunately out of luck. We cannot retroactively apply a referral code. 

    • Any one person can only be referred once, when they subscribe to their first Fizz service. For example, if a person subscribes to the Fizz mobile service without using a referral code, she won’t be able to use one when she adds another mobile plan or subscribes to the Home internet service (the reference code field will have disappeared).  




  • Dapfizzer
    Dapfizzer 🎯 💲50 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 50💲 🎯Posts: 9,126


    Here's how to contact the customer service, you can do it by opening the following link: and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    You can also do it on Facebook:

    -By private message on Twitter :

    -Whatsapp : (438) 393-5814

  • Whizz
    Whizz Posts: 13,811

    Hello hmorrison,

    I am sorry to hear about the situation you encountered.
    I have verified your account and I could not see any orders at the moment.
    If you still encounter difficulties please follow the instructions Dapfizzer provided and contact our support team to investigate this.  

    Have a lovely day,

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