Fix rour shit fizz

There is tons of internet disconnect discussion and none seems to fix the problem. I resseted the modem to factory and turned off the throttling to 2.*g only. But still, every 30 minutes I get disconected and games are unplayable. Fix your shit.


  • MyriamC
    MyriamC Posts: 913

    Please contact Fizz by Chat.

    We’re here for you 24/7.

    Make your way to the Solution Hub and find the help page pertaining to your issue. If you can’t find the answer, click on the (?) in the right-hand corner. That’s your door to the channels to contact us.  

  • StefanM
    StefanM * Code référence/referral code !! 50$ -> ALXMQ * + 1GB/GO (DM me for GB/GO)Posts: 1,439

    As already suggested, please reach out to Fizz support.

    Also, if possible, use the Fizz provided modem in bridge mode and purchase your own router. It will safe you a lot of trouble in the long run. CODA-Modems are notorious for causing issues.

    Hope this helps :)

  • Whizz
    Whizz Posts: 13,857

    Hello Dave M. #5346,

    I am sorry to hear about this situation.
    I can see that you already contacted our support team and some manipulations were provided.
    Please continue the conversation there so that we can provide a solution.
    Here you can also find more troubleshooting you can try:

    Have a lovely day,

This discussion has been closed.