There is tons of internet disconnect discussion and none seems to fix the problem. I resseted the modem to factory and turned off the throttling to 2.*g only. But still, every 30 minutes I get disconected and games are unplayable. Fix your shit.
Please contact Fizz by Chat.
Make your way to the Solution Hub and find the help page pertaining to your issue. If you can’t find the answer, click on the (?) in the right-hand corner. That’s your door to the channels to contact us.
As already suggested, please reach out to Fizz support.
Also, if possible, use the Fizz provided modem in bridge mode and purchase your own router. It will safe you a lot of trouble in the long run. CODA-Modems are notorious for causing issues.
Hope this helps :)
Hello Dave M. #5346,I am sorry to hear about this situation.I can see that you already contacted our support team and some manipulations were provided.Please continue the conversation there so that we can provide a solution.Here you can also find more troubleshooting you can try: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-itHave a lovely day,-Alex