the courrier was sent to the right adress. I just confirmed with the company but never received it at my mail box. What can I do now? Do I have to pay 11.50$ again?
I think the best way would be to contact the support team: https://fizz.ca/en/contact-us
yu can see the status of all your Fizz orders in your Order history.
Go to shipping number to track your delivery on the courrier service website
*The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific delivery date.
Hello JoseFigueiras22,I am sorry to hear about this situation.As our member suggested please contact our support to investigate this further. Have a lovely day,-Alex