Finally found your modem I thought I lost while moving.

DoctorDju

Hi, fizz people

I was charged over a year ago for a fizz modem i thought I lost while moving,

Now that I found it, Is it possible to send it back and be reimbursed?

Dapfizzer

@DoctorDju

Hi,

I suggest you to contact the customer service for an answer, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Whizz

Hello DoctorDju,

I can see that you already contacted our support team regarding this situation.  
Please reach us back once the modem appears to be delivered on the Canada Post website and provide us the tracking number.
Once the modem is received a refund should be made automatically.  

Have a lovely day,
-Alex

TrainFood

sometimes just restarting your modem works