Data not working
Hi, my data has not been working for a few months now. My data is full. I am able to call and receive calls but my internet data seems to not work! Safari works and maps and IG works but thats it. I uploaded the new ios to see if it would solve but nope. I am a bit annoyed and am thinking of cancelling my plan. Did this happen to anyone else?
Best Answer
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Hello Katryn V.,
I am sorry to hear about this situation.
I can see that you did not use your mobile data.
If by any chance the issue still persists please contact our support team for further investigations.
Have a lovely day,
-Alex0
Answers
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Hi @Katryn V.
Have you tried to reconfigure the APN settings on your phone, just in case ?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
iPhone starts at step #4 (there is a short video there also)
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I will try thanks
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How do I contact the team ? thanks its still not working im really annoyed
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Hi Katryn,
here's how to contact the customer service. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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