Delivery delay

Hello,

I ordered a phone in 29.09.2021, But I have not received it yet! the estimated delivery time was 04.10.2021!! May you inform me when I will receive it!

Best Answer

  • Whizz
    Whizz Posts: 13,772
    Answer ✓

    Hello Ben1990 

    I amsorry to hear that you encounter this situation.

    Afterverifying your account, I see that the order is in goodstanding and it appears on your account.

    Regarding the delay, I escalated the situation to ourtechnical team to investigate what is going on with that order.
    Youcan verify the ticket from your Fizz accoount> my settings >mytickets.
    As soon as we have news for you regarding this matter, wewill send you an email with the details.

    I count on your kindunderstanding and patience!
    Have a lovely day!
    -Eugen

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