I'm from Montreal and am currently in Ontario. I cannot seem to connect to my mobile data despite having Canada-wide service in my plan.
Is your roaming on on your phone ?
If you are outside your coverage zone, you may need to activate mobile roaming data.
The steps to follow to activate mobile roaming data vary depending on the model of your phone. here are two examples:
Android: Settings → Mobile network → Roaming
iPhone: Settings → General → Cellular → Options → Data roaming
Hello Lyonciny I am sorry to hear about this situation.Please make sure that your roaming option is turned on and that you are connected to our partner's network Fizz.ext.Here you can find more information: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-optionsIf by any chance you still experience this issue please reach our support team.Have a lovely day,-Alex