New phone stock

Arnst
Arnst Posts: 1

Hi,

I'm looking to buy an iPhone 13 Pro Max from Fizz. I was going to buy directly from Apple today but it seems I'll only receive it in November from them. My question is, if I'm able to add to the cart and buy from Fizz today, does that mean the phone is in stock and ready to ship out soon?


Thank you

Best Answer

  • Whizz
    Whizz Posts: 13,752
    Answer ✓

    Hello @Arnst

    Thank you for your question,

    If a phone is in stock, you will be able to add it to your cart and go further with the order. If the phone is not in stock, it will show a message that it is no longer available, however, rest assured that it will be restocked.

    Check FAQ for more details: https://fizz.ca/en/faq/why-buy-phone-fizz

    I count on your understanding!

    Have a lovely day!

    -Eugen

Answers

  • I can't wait to see the answer from Fizz... I sent them a message this morning on Messenger but so far no one replied back but the sent a survey link to rate their service LOL

  • MyriamC
    MyriamC Posts: 907

    si vous désirez communiquer avec un ou une intervenante du service à la clientèle afin de résoudre une situation, voici la marche à suivre afin de les contacter:


    1- Connectez-vous à votre compte (voir en haut à droite) https://zone.fizz.ca/dce/customer-ui-prod/#/account/overview

    2- Tout bloqueur de publicité de votre navigateur doit être désactivé. 

    3- Vous devez être sur une fiche d'aide: https://fizz.ca/fr/faq/resoudre-un-enjeu

    4- La bulle verte devrait apparaître en bas à droite de la page, cliquez et choisissez clavardage.


    Il est également possible de les contacter via Facebook: https://www.facebook.com/fizzca

    Par message privé sur Twitter : https://mobile.twitter.com/fizz_ca

    Ainsi que sur Whatsapp : (438) 393-5814

  • Zenthar
    Zenthar ⭐ REFERRAL CODE: ► EH1I7 ◄ CODE RÉFÉRENCE ⭐Posts: 510

    I've read stories about members waiting 1-2 months before receiving phones (not sure if Android or iPhone) ordered online from Fizz so at this point I'd probably trust Apple over Fizz for a timely delivery.

  • RyHi
    RyHi referral code HRAT8Posts: 149

    If you can add it to your cart, it should be in stock. I typically see not available if they do not have it. I have read in the forum that individuals are not receiving phones very timely. Not sure if FIZZ has had an abundance of orders or what happened. I ordered my Android in the summer and had it within a week.

This discussion has been closed.