Phone order stuck on "Confirmed" for more than a month?

user405 Posts: 7 ✭✭

I've ordered a preloved phone more than a month ago and it is still stuck on order confirmed. No one at Fizz wants to explain me why it takes so long. Has this happened to anyone?

Best Answer

  • Whizz
    Whizz Posts: 18,416 admin
    Answer ✓

    Hello @user405

    By checking your account, I see that you have already spoken with our agents in private.

    Our team is currently investigating the situation and we will get back to you as soon we get any update from their end.  We are really sorry for the long delay and any inconvenience caused by this situation. 

    Thanks and have a good one! 

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