How close do I close my account due to lack of cooperation from this company ?
Best Answer
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Hi Ian
For this request, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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Hi Ian,
if your mind is made up, here’s how to unsubscribe:
- Log into your account and go to Manage.
- Click on Unsubscribe.
- Scroll to the bottom and confirm by clicking Unsubscribe.
- Tell us why you are unsubscribing.
- Enter the date when you want Home Internet service to end.
- Click Unsubscribe.
- On the next screen, download, write down or print your return ID number and follow the instructions for returning your Wi-Fi modem.
Important: You have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes). Detailed instructions will follow.
How do I return my Wi-Fi modem?
Source: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet#2
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Hello Ian
I am sorry to hear that you want to close your account with us.
Please, contact us in private and we will help you with any issues you encounter. I can assure you that our first priority is to make sure that you are getting the best services and we will help you there.
To reach us on social media or on live chat, you can use the tips from PF_Ref_D2U9A.
I count on your kind understanding!
Have a lovely day!
Eugen0
