How close do I close my account due to lack of cooperation from this company ?

How close do I close my account due to lack of cooperation from this company ?

How close do I close my account due to lack of cooperation from this company ?

How close do I close my account due to lack of cooperation from this company ?

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Answers

  • Dapfizzer
    Dapfizzer 🎯 💲 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 💲 🎯Posts: 10,185


    Hi Ian,

    if your mind is made up, here’s how to unsubscribe:

    1. Log into your account and go to Manage.
    2. Click on Unsubscribe.
    3. Scroll to the bottom and confirm by clicking Unsubscribe.
    4. Tell us why you are unsubscribing.
    5. Enter the date when you want Home Internet service to end.
    6. Click Unsubscribe.
    7. On the next screen, download, write down or print your return ID number and follow the instructions for returning your Wi-Fi modem.

     

    Important: You have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes). Detailed instructions will follow.

    How do I return my Wi-Fi modem?


    Source: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet#2

  • Whizz
    Whizz Posts: 14,259

    Hello Ian 

    I am sorry to hear that you want to close your account with us.

    Please, contact us in private and we will help you with any issues you encounter. I can assure you that our first priority is to make sure that you are getting the best services and we will help you there.
    To reach us on social media or on live chat, you can use the tips from PF_Ref_D2U9A.

    I count on your kind understanding!
    Have a lovely day!
    Eugen 

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