Anyone experiencing constant internet interruptions in park extension?

Manny L.
Manny L. Posts: 99 ✭✭
in Internet

For the past month the internet has been going down particularly frequently. Fizz, since nothing happens when I click the chat bubble, can you please address this here?

Best Answer

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello Manny L. 

    So sorry to hear that you're having issues. 

    I have just checked your account and I can see that you have contacted us today by our social media. As well I have noticed that your connection present some degradations and for that I would kindly invite you to continue the diagnostic by our private platforms. 

    Here you can have a useful link as well: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

    Thanks and sorry for the inconveniences.
    Have a good one. :)
    -Claudiu

Answers

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,633 ✭✭

    Hi Manny

    Looks like you should contact Fizz customer service. You can contact customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    Make sure you don't have any ad blocker active. You can try to clear your browser cache and try again in private mode. Or you can try with another browser or device.

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