Received a defective phone from fizz

Luckyy
Luckyy Voici mon code de référence => BPB7W <= Here my referral code => BPB7WPosts: 36

Hi, I think I received a defective phone, the side of the phone has been glued and looks like it’s been opened inside. Will you they accept my request of return?

Best Answer

  • Emporium
    Emporium ⭐ :REFERRAL CODE: ⭐ FC9QO ⭐ :CODE RÉFÉRENCE: ⭐Posts: 2,157
    edited September 2021 Answer ✓

    Hi @Luckyy

    Sorry to hear that. You need contact a customer service agent. Here we are all end users like you, so there is not much WE can do with these things.

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Keep in mind, you do have a 15 day return window.

    https://fizz.ca/en/faq/what-15-day-return-policy-phone-bought-fizz

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