Payment

Anis

I paid my package and it was approuved but i c’ant make any call or text. Can somebody help me ?

Emporium

Hi @Anis

It can take 2 to 4 hours for the service to be re-established.

If you still need help, you can contact a customer service agent. Here we are all end users like you, so there is not much we can do on the accounting side of things.

• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/status-services
• Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Emporium

Other means of contact

• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
• By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the quickest method.