Payment method declined
Hello,
The website keeps refusing my payment method which is a Canadian visa debit card. So, it should work. I am trying desperately to contact someone, but the chat does not seem to work. Never encountered such bad service in my life. Some help needed here.
Answers
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Hi,
I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
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You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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If the english version of the site do not let you chat, try the french version by the little planet on top of screen, don't know why but it'll work!
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Hello salomexavier,
I am sorry to hear about this situation.
I can see that you contacted our support and the situation was already escalated.
Rest assured a solution will be provided as soon as possible via e-mail.
Have a lovely day,
-Alex0
