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I need please


  • Dapfizzer
    Dapfizzer Posts: 10,183
    edited September 2021

    @yanick B. #175

    Hi Yanick,

    here's how to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    You can also do it on Facebook: https://facebook.com/fizzca.

  • Whizz
    Whizz Posts: 16,214

    Hello yanick B. #175 

    I verified your Fizz account and observed that you contacted us in private and discussed with our advisors the situation you encountered.

    In case you still encounter difficulties, we invite you to contact us again, on the contact channel of your choice, with specific details about your situation.

    We are available for our customers 24/7 on social media contact channels, such as WhatsApp, Messenger, or chat. Here is a useful link: https://fizz.ca/fr/nous-contacter

    Thanking you for your understanding, I wish you a good day!

    - Cecilia

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