Phone delivery delays

Danny R. #26821
Danny R. #26821 Posts: 3 ✭✭
in Phones

I ordered a phone about a week ago and it's stuck on Order Confirmed. It's past it's estimated delivery time. Anyone else who purchased phones having to wait a long time or having issues with delivery?

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭

    I suspect this is a display error on the website. Best thing would be to reach out to Fizz support directly. They can manually pull the order and provide you with tracking information.

  • Dax01
    Dax01 Posts: 13 ✭✭

    I bought a S21 ultra with Fizz and it was deliver in 2 days. Sorry to hear your are having problem. Try to call them?

  • Whizz
    Whizz Posts: 23,472 admin

    Hello Danny R. #26821 

    I am sorry for the inconvenience.

    I see that you've already reached us in private and a colleague of mine has already opened a ticket for this situation. As soon as we will have an answer from them you will be notified by e-mail address.
    You can follow the progress of the ticket as well on your account by going to My Settings >>My Tickets.
    Please reach us back if you have any other questions. You can contact us any time at https://fizz.ca/en/contact-us
    Thank you for your patience.
    Have a great day!
    -Adelina

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