no Ring / no call / impossible to have access my voicemail

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Maxime T. #13280
Maxime T. #13280 Posts: 1 ✭✭
in My Mobile


no Ring / no call / impossible to have access my voicemail


???

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Maxime T. #13280


    Hi Maxime,

    I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    You can also do it on Facebook: https://facebook.com/fizzca.


    They'll surely be able to resolve the issue.

  • Whizz
    Whizz Posts: 19,101 admin
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    Hello Maxime T. #13280,

    Thank you for reaching us.
    I am sorry to hear about this situation.
    I just verified your account and I can see that you have multiple lines active.
    As Dapfizzer suggested is best that you contact our support team and provide them more details.
    Rest assured they will verify and provide a solution as soon as possible. 

    Have a lovely day,
    -Alex

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