My SIM card doesn’t work anymore!

Pennyliham

i used my SIM card already 2years. But today my SIM card doesn’t work anymore. I can’t receive any calls and messages. What could I do?

Whizz

Hi Pennyliham,

Checking on my end, I can see that you managed to remedy this situation with the help of one of my colleagues.

If you encounter any other difficulties, feel free to contact us directly:
https://fizz.ca/en/contact-us

Thank you very much for your understanding.

Have a good one!

Andrei

SubnormalFever

You could try two things :

• Contact Fizz Support - https://fizz.ca/en/faq/resolving-issues - maybe they can help you. Might not be a SIM card issue!
• Order a new SIM card - https://zone.fizz.ca/dce/customer-ui-prod/#/simcard/order?step=quantity - SIM cards are more fragile than you'd think! It happens to the best of us!

Have a great day!