Cant make or receive calls

blue740

I cant make or receive calls all of a sudden and my plan clearly indicates that I have unlimited Voice. Why is this suddenly happening????

Mike

Hi @blue740

Did you try to put the phone in airplane mode for 30 seconds?

When you billing cycle started?

You can chat in direct

* Sign into your account

* Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

* Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

* Choose the option 💬 chat

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blue740

Good Day,

Thank you for your response unfortunately, the airplane mode suggestion did not work :( However, I took the next steps you posted to get InTouch with someone through the green bubble!

blue740

https://forum.fizz.ca/en/discussion/comment/6584382#Comment_6584382

Good Day,

Thank you for your response unfortunately, the airplane mode suggestion did not work :( However, I took the next steps you posted to get InTouch with someone through the green bubble!

Whizz

Hi blue740,

Checking on my end, I can see that you managed to remedy this situation with the help of one of my colleagues.

If you encounter any other difficulties, feel free to contact us directly:
https://fizz.ca/en/contact-us

Thank you very much for your understanding.

Havea good one!

Andrei