My Travel Add-On isn't working?

Estelle L. #15660
Estelle L. #15660 Posts: 1 ✭✭
in My Mobile

I bought 1 gb of data to try it out in Germany while I am studying abroad and I can't enable it.

I have my mobile data and roaming on and wifi off. I have the correct network and still nothing... Any recommendations?

Answers

  • Mike
    Mike Posts: 21,573 ✭✭
    edited August 2021

    Hi @Estelle L. #15660

    Please contact the support for this problem to validate with them. However, I would like to suggest to use a local provider will be more cost effective.


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  • Whizz
    Whizz Posts: 23,077 admin

    Hi Estelle L. #15660,

    Checking on my end, I can see that you managed to remedy this situation with the help of one of my colleagues.

    If you encounter any other difficulties, feel free to contact us directly:
     https://fizz.ca/en/contact-us

    Thankyou very much for your understanding.

    Havea good one!

    Andrei

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