My payment was refused, after I paid. Now I dont have signal or can make or receive calls

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Gisela78
Gisela78 Posts: 1 ✭✭

My payment was refused, after I paid. Now I dont have signal or can make or receive calls. I reestarted my iphone several times

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  • Whizz
    Whizz Posts: 20,650 admin
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    Hello Gisela78 

    I am sorry for the situation encountered.
    I have verified your account and see that one of my colleagues has already escalated a ticket for your case. Rest assured because our technical team will provide a solution as soon as possible. Once they will have an update, we will notify you via the email address associated with your Fizz account.
    You can follow the progress of the ticket as well on your account by going to My Settings >>My Tickets.

    Thank you for your patience, I wish you a great day!
    -Adelina


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