Number can't be used,couldn't make calls,

chy
chy Posts: 1 ✭✭

Yesterday, my cell phone suddenly couldn't make calls, and other people couldn't make calls to me.

what should I do?

Best Answer

  • Whizz
    Whizz Posts: 18,808 admin
    Answer ✓

    Hi @chy ,

    Thank you for reaching out to us. 

    I checked and saw that your plan was and still is in good standing.

    If you didn't travel outside of your coverage area, you can always try to check on the following manipulations on your phone:

    -> Turn Airplane mode ON and OFF

    ->Connect to 3G or WCDMA/GSM network mode( depending on the phone's model )

    ->Reset the network connection settings

    Thank you very much for your understanding, patience and collaboration.

    Have a good one!

    Andrei

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