Telephone doesn't work.


I live in Montreal, QC. I just received my new preused Fizz telephone and it doesn't start. If I try to charge it, it doesn't work either. The screen just stays black.

Thank you.


  • I tried with a different cable and charger and it doesn't work, so the proplem is probably with the phone.

  • Whizz
    Whizz Posts: 13,453

    Hello Bonjourkkkuuu 

    I see that you've managed to contact us on chat earlier, and my colleagues helped you with this situation.
    If you need anything else, please reach us back at:
    Thank you for your understanding and patience. 

    I wish you a great day!

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