Problem connection voicemail

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Zakary
Zakary Posts: 1 ✭✭
in My Mobile

When I recieve a call that I dont answer my voicemail dosent connect...the call is forwarded

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  • Whizz
    Whizz Posts: 19,101 admin
    Answer ✓
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    Hello,

    To disable the call forwarding option, you need to go into your phone settings and disable it manually. You can also try dialling #21#.

    In case the situation is still present, we invite you to contact us in private, on the desired contact channel, so we can do the necessary verifications. We are available for our customers 27/7: https://fizz.ca/en/contact-us

    Thank you, have a great day.

    -Cecilia

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