Can Fizz/videotron send a tech to setup wifi extenssion?

Matheu12a
Matheu12a Posts: 1 ✭✭
edited July 2021 in Internet

Hello,

I have poor signal in the second part of my house (little appartment over the garage). Its quite far from the modem (+- 100 ft). I tried to install wifi extenders and repeaters with little success.

There is a cable wire in the apt. fyi. Im looking for a solution. Could you help?

thx

Mat

Best Answer

  • Whizz
    Whizz Posts: 23,520 admin
    Answer ✓

    Hello Matheu12a 

    I am sorry for the situation.
    Please contact us in private in order to help you further and find a solution.
    Here you can find how to reach us https://fizz.ca/en/contact-us
    Thank you for your patience, have a great day!
    -Adelina

Answers

  • Zenthar
    Zenthar Posts: 516 ✭✭

    I don't think Fizz or Vidéotron would (but I could be wrong), but places like BestBuy (Geek Squad) might.

    You could try to relocate the modem to a more central location (if you need the Fizz cable relocated, THAT is something the tech could do for a fee). You could try a mesh network with nodes throughout your house, they can give better results than plain old repeaters. You could try adding a wired access point, but you'd need to pass some cat5/6 cables or find one that works over electrical wires or cable wires (I know those exist, just couldn't find a model number for you quickly).

  • Zenthar
    Zenthar Posts: 516 ✭✭

    Something like this might work over coax, but do your research first as I'm no network expert: https://www.amazon.ca/dp/B088KV2YYL/ref=cm_sw_r_cp_apa_glt_i_382HE430GNT24DF5BCXR?_encoding=UTF8&psc=1

    For one, I believe the cable must be "dedicated", you cannot reuse the same cable that would also be used for TV or internet (could be wrong, again additional research could be required).

This discussion has been closed.

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