Re-Activation within 30 days and $50 credit

sam514
sam514 Posts: 1 ✭✭
edited July 2021 in Internet

Hello. I signed on to FIZZ home internet with the $50 referral bonus. My current provider gave me a discount to keep their service, so I cancelled Fizz within the 30 days. I am still in the 30 days and still have to return the Fizz modem.

Can I reactivate and still get referral bonus? Re-Activation menu allows me to keep the modem I already have. Only question is the $50 credit.

Merci

Best Answer

  • Whizz
    Whizz Posts: 23,111 admin
    edited July 2021 Answer ✓

    Hey @sam514 ,

    Unfortunately, because the service was interrupted you will not receive your $50 referral bonus, neither the person who referred you. As stated in our policy the service must remain uninterrupted for a period of 2 months for the referral credit to be applied on the 3rd bill.

    I hope this helps,

    Jay

Answers

  • Amélie2222
    Amélie2222 Posts: 13 ✭✭

    Hey!

    you have to be with Fizz during at least 2 months before receiving your 50$.

    Hope this helps you

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