the website is not accepting my credit card?

Fribo
Fribo Posts: 1 ✭✭
in Internet

What could be the issue?

Best Answer

  • Idefizz
    Idefizz Posts: 2,997 ✭✭
    Answer ✓

    It must be any Canadian Visa or Mastercard credit card (including prepaid), or a Visa Debit card from official Canadian banks such as TD, RBC,CIBC...

    Also the address listed in your credit card account must correspond exactly to your address given to Fizz.

    Source: https://fizz.ca/en/faq/what-payment-methods-can-i-use


    Also prepaid card must be Canadian and accepts recurrent payment.

Answers

  • Whizz
    Whizz Posts: 23,980 admin

    Hello Fribo,

    I am sorry to hear about this situation. 
    It is as Idefizz mentioned. 
    If you are using an accepted payment method and still experience issues please reach our customer support for further investigations: https://fizz.ca/en/contact-us

    Have a lovely day,
    -Alex

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