I have unsubscripted fizz at 21st May, but I am still get charged on my credit card today

T. F.
T. F. Posts: 1 ✭✭
in My Mobile

Hello Fizz

Please return my money !

I have unsubscripted fizz at 21st May, but I am still get charged on my credit card today.



fizz_unsubscripted.JPG


Best Answer

  • Whizz
    Whizz Posts: 23,079 admin
    Answer ✓

    Hello T.F.,

    We're sincerely sorry to hear about this situation encountered. I kindly wish to inform you that I checked your account and escalated a ticket to our technical department, so they can do the necessary verifications regarding this.

    Rest assured that as soon as we have an answer from them, you will be notified via the e-mail address attached to your account. If you wish, you are also able to check the status of the ticket from your account in My settings – My tickets. If you need additional assistance, for all the information on how we can be reached you can check our page: https://fizz.ca/en/contact-us

    Thank you for your patience and understanding.

    Have a lovely day!
    -Ioana

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