I have a problem concerning my lte

leandre1999
leandre1999 Posts: 3 ✭✭

Hi, since a couple days, my lte isn't working anymore. I've tried the APN configuration tutorial and that didn't solve my problem. On my Fizz account, it says that i need to slow down my data usage but i'm still at 0 usage. Also, the lte icon appears on the top right of my phone (so it is activate).

Thank you for your help.

Best Answer

Answers

  • leandre1999
    leandre1999 Posts: 3 ✭✭

    Thank you for your quick answer, but i don't understand, I just signed up with Fizz a couple weeks ago and I took a plan with 3gb of data. Why are you saying I don't have any?

  • leandre1999
    leandre1999 Posts: 3 ✭✭

    Here's what it says when i want to change my plan

  • Whizz
    Whizz Posts: 18,817 admin

    Hello leandre1999 

    I kindly invite you to contact us in private in order to discuss the situation and find a solution: https://fizz.ca/en/contact-us

    Have a good day!
    -Adelina

  • DinoS
    DinoS Posts: 626 ✭✭

    You run out of data , I guess.

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