My LTE?

soilio

my cellular network is not working while I am still in the color green?

StefanM

Have you tried to double check the APN Settings on your phone?

More information here: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Dgjf

Are you sure you have turn on your mobile data ? I know its sound stupid but sometime y forget to do it :)

Whizz

Hello soilio,

Sorry to hear about this situation. 
Is your mobile data turned On? 
Have you tried restarting the phone? 
Here you can find more troubleshooting you can try: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
If nothing from the FAQ above works please contact our support team: https://fizz.ca/en/contact-us

Have a good one,
-Alex