When I make a call my connection go on the 3G

ecleroux
ecleroux Posts: 1 ✭✭
edited April 2021 in My Mobile

When I am calling on my phone my signal go on the 3G is it normal?


I didn’t touch anything like the VoLTE or things like this...

I am an iPhone user

thx for you help!

Comments

  • Fizzy
    Fizzy Posts: 11,895 ✭✭

    Hi Ecleroux

    Yes this is completely normal during a call with Fizz mobile.

    They do not offer calling with LTE or features like VoLTE

    Welcome to Fizz!

  • StefanM
    StefanM Posts: 1,453 ✭✭

    Yes, do not worry about it. It's completely normal. Fizz does not offer calls over LTE (VoLTE). They still utilise the 3G Bands for calls.

    That'a also the reason why your phone needs to support different bands. If Fizz had VoLTE then you would use the same band for both data and calls and thus your phone would only need to support one specific band (or less bands).

  • Dgjf
    Dgjf Posts: 3,118 ✭✭

    Like the other said its normal :) Maybe one day Fizz will use VoLTE who know :)

  • Whizz
    Whizz Posts: 23,455 admin

    Hi ecleroux,
     The connection to the network, 3G,4G, LTE, will change depending on your location to better suit the functionality of the services.
    What you're experiencing is normal, no worries, as the others have also confirmed.

    Thank you very much for your understanding.

    Have a good one!

    Andrei

  • Tommy V. #1175
    Tommy V. #1175 Posts: 34 ✭✭

    No VoLTE with fizz yet

This discussion has been closed.

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