So I'm trying to resquedule an appointment but I don't see ANY way to do it. I put that I'm moving in june 25th, but I'd like to move on june 30th and it won't let me change the date.
Help please ? I tried everything !
Hi JulieThank you for reaching out to us with this case.Please bear in mind that an appointment can only be rescheduled once every 24h. In this situation, please wait until tomorrow at 12:30 PM to reschedule your appointment for a different date.If the date of June 30th won't be available(greyed out in the calendar) it is possible that it is too far into the future and you need to wait a few more days before being able to select it, just so you know.More information on how you can do so are provided here:
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-addressThank you very much for your understanding.
Have a good one!Andrei
More than 3 hours as of now that I've made my mistake
The answer is in https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address#3
To reschedule your technician appointment:
Wow thank you so much Andrei ! I'll try tomorrow, merci :-)
You're most welcome, Julie, my pleasure to help however/whenever I can!