Slow internet
Best Answer
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Hello Princessa,
Have you tested as Dgjf has indicated? I currently see that you have 3 devices connected and all through wi-fi. Please be aware that this amount is a bit too high for your current plan and I suggest to increase it to at least 30 MB/s. Also, please keep in mind that the speed through wi-fi is divided by the amount of devices you have connected.
If you wish to test your internet speed properly, please do so with only one device connected to the wi-fi network.
A few helpful pieces of information that could assist with your issue can be found here:
https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster
Thank you for your understanding.
Have a good day.
Catalin0
Answers
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No my internet speed is what a paid for.
Do you used the WIFI or a wired connection to the modem ? WIFI connection can be unstable aand dont give the full speed.
I always get about 125Mbit on Ehternet but bever on wifi 2.4Ghz and sometime on 5Ghz so its not the internet who are slower but the WIFI :)
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My internet works very fine.
This morning I got 2Mps more than my Internet plan, when going full throttle. But that was a test.
Can you describe the problem with more details?
- Which device?
- How do you test it?
- What is your Internet plan capacity? Fizz will sometimes do traffic management for higher plans. Read this.
- Is you modem using band steering, bridge mode, etc?
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I don’t know exactly where you are located but I had some slow internet speeds yesterday for an hour. After that it was fine and back to normal. Maybe try resetting your router or at least on/off :)
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