I have been trying to change my plan to get more data. I can't seem to find the page to manage my plan when I click on My Plans in my account. I also tried to access it with an old email. What is the problem?
In your profile, click on "my plans" than you can manage your plan. You can add extra data with addon or you can change your plan, but it will be only available on the next billing cycle
make sure you are really connected:
Other things you can try:
You can manage your plan at the following URL : https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan
Let me know if this helps.
My plans -> manage -> adjust plan.
Hope this helps :)