Repeated Call Failures

Is anyone else in Ottawa experiencing Call Failures in Ottawa? I cannot make any phone calls and it is impacting my work!

Best Answer

  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 2,623
    Accepted Answer

    Sorry im not in Ottawa but do you cellphone get signal ? (do you see the fizz service on you lock screen ?)

    Try to restart/remove and reinsert the sim card.

Answers

  • Idefizz
    Idefizz 🌈💰️🌞═══⇒5+1GB➕💲25►REFERRAL CODE ► LRYiH ◄ CODE RÉFÉRENCE◄25💲➕5+1Go ⇐═══🎁≤2021-05-29✔️Posts: 1,422

    The status page is not showing any outage : https://fizz.ca/en/faq/status-services


    Try @jeff3000 's suggestion. Sometimes it works magic.


    Is it intermittent? If permanent, have a look at your account (overview or profile) or even history (transaction or order) https://zone.fizz.ca/dce/customer-ui-prod/#/account/profile

    Might have a clue there.

  • Glass_Lass
    Glass_Lass Posts: 1

    Thanks! The power down/sim card reinstall seems to have worked!

  • Idefizz
    Idefizz 🌈💰️🌞═══⇒5+1GB➕💲25►REFERRAL CODE ► LRYiH ◄ CODE RÉFÉRENCE◄25💲➕5+1Go ⇐═══🎁≤2021-05-29✔️Posts: 1,422

    Magic happened again :)

    🧙‍♂️💫🎇

    Thanks for the feedback.

  • StefanM
    StefanM * Code référence/referral code 25$ -> ALXMQ *Posts: 995

    Hahah, sometime the good old on/off works like a charm 😂

  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 2,623

    Some time the best solution is so simple :) Im happy for you

  • Whizz
    Whizz Posts: 8,526

    Hi Glass_Lass,

    Thank you for confirming the resolution of this situation.

    Have a good one!

    Andrei

  • Whizz
    Whizz Posts: 8,526

    Hi Glass_Lass,

    Thank you for confirming the resolution of this situation.

    Have a good one!

    Andrei

This discussion has been closed.