Am I going to wait forever?

tony
tony Posts: 1 ✭✭
edited March 2021 in My Mobile

9 days ago


We’re fixing an issue with your number transfer

Due to technical issues, we are unable to transfer the phone number you provided: *** *** ****. But don’t worry — our team is working on it! Keep an eye on your inbox for further details.

Best Answer

  • Whizz
    Whizz Posts: 22,489 admin
    Answer ✓

    Hi Tony, 

    I checked your account and I can see that you received an automatical notification regarding your number transfer but no other contact from your side. 

    Please come on chat to find an appropriate solution, here's a link with the ways of contact : https://fizz.ca/en/contact-us

    Have a nice day ! 
    Corina

Answers

  • Dgjf
    Dgjf Posts: 3,118 ✭✭

    Maybe its in your old provider hand. Fizz can do mutch if your old provider dont accept the transfet. Im sure they do their best.

  • vanigh
    vanigh Posts: 328 ✭✭

    Hello Tony


    Contact Fizz customer service by chat or email to see what & where the problem is. then you can start sorting and solving the issue.

This discussion has been closed.