Home Internet not available in Châteauguay

Adrian V.
Adrian V. Posts: 2 ✭✭
in Internet

Hello, I'm moving soon in Châteauguay area and Fizz Home Internet is not available at following postal code J6K0K2. Please let me know when you are planning to provide your service there.

Thank you,

Best Answer

  • Whizz
    Whizz Posts: 23,983 admin
    Answer ✓

    Hi Adrian,
    I can see that after you talked to one of our agents directly, the situation regarding the address you mentioned was escalated further up the line for investigation.
    We will keep you notified via e-mail as further updates are received on this matter.

    Thank you very much for your understanding.

    Have a good one!

    Andrei

Answers

  • Idefizz
    Idefizz Posts: 2,997 ✭✭
    edited March 2021

    I'd suggest to contact Fizz to confirm, you might be happily surprised.

    Sometimes internet map tools lack an update or precision.


    The Chat bubble is the best way to reach Fizz. This forum is mostly for mutual help between customers, although cutomer service will eventually catch this post.

     

    To chat:

    1. Go to a FAQ page e.g. https://fizz.ca/en/faq/resolving-issues
    2. Look bottom right for the big green question mark
    3. Click it, a bubble will appear
    4. Submit your question with possibly a relevant screenshot
    5. After that will be displayed the number of customers preceding you, to manage your expectations. Updated real time.
    6. ALTERNATIVELY, try leaving a message on Facebook Messenger, iMessage or Twitter private.
    chat progres-en.jpg


  • StefanM
    StefanM Posts: 1,453 ✭✭

    I agree, I would contact fizz too. It's also good to let them know that your are interested. maybe they might be able to provide this service in the future.

  • vanigh
    vanigh Posts: 328 ✭✭

    Is there videotron Cable T.V. around where you're moving? if there's Cable T.V. there is Fizz Internet

    Sometimes New construction areas are not in Videotron's service area Data.

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