Why twice?

Jacob R. #41602

I got a email saying my payment didn't go through but if I looked through my credit card statement, I was charged twice! Please fix this!

Whizz

Hello Jacob,
Apologies for the unpleasant situation.
I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
Thank you for your understanding.
Have a good day.
Catalin